Send a reminder in the form of an email, phone call, or postcard to your customers whose water heaters are about to reach the limit of their warranty. By reaching out and offering an inspection just before the hot water heater warranty expires, you’re doing your customers a huge favor. Imagine their surprise when you find something covered by the warranty that surely would have failed in the near future… In these cases, you’ve earned whole home plumbing customers for life.
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